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Swiss-Belhotel International Wins Leading Industry Awards

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Swiss-Belhotel International Wins Leading Industry Awards

Swiss-Belhotel International, a global hospitality management group with a diverse portfolio of over 150+ hotels in key international markets, has been recognised with multiple prestigious industry awards in 2024 and the first quarter of 2025. These accolades highlight the group’s unwavering commitment to Passion and Professionalism™, ensuring that every aspect of its operations – from guest experiences to hotel management – reflects both Swiss efficiency and structure combined with Asian hospitality and warmth.

Gavin M. Faull, Chairman and President of Swiss-Belhotel International, expressed his gratitude for the recognitions, stating: “Receiving these distinguished awards is nothing short of extraordinary. We are incredibly proud of these achievements, which are a testament to the dedication, passion, and perseverance of our entire team. At Swiss-Belhotel International, we are deeply committed to delivering value to our owners while continuously investing in our most precious asset – our people. Our success is built on a foundation of operational excellence and exceptional guest experiences. These accolades reaffirm our strategy of sustainable growth and our ability to adapt to evolving market demands while maintaining the highest standards of hospitality. As we look ahead to 2025, we will continue to set new milestones – seizing new opportunities, enhancing our offerings, streamlining our operations, and further empowering our exceptional team.”

Among the awards received by the group are the Legacy Family Business Award Asia Pacific at the Family Business Association Excellence Awards 2024 (May 2024) and the EY Entrepreneur of The Year 2024 New Zealand Family Business Award (November 2024), both recognising the contributions of Gavin M. Faull and the Faull Family in shaping a legacy of excellence in hospitality. Additionally, Swiss-Belhotel International was awarded Hotel & Resort Management of the Year at the Travel Trade Excellence Awards 2025 by Travel Daily Media (February 2025), further reinforcing its strong market position. The group’s dedication to long-term partnerships and sustainability was acknowledged with The Most Excellence in Sustained Partnership Award at the GarudaMiles Loyalty Summit 2025 (February 2025) and the Excellence Award in the Sustainable Hospitality category from ESG Business Awards 2024 in Hong Kong (September 2024).

With 18 brands and a strong presence across 20 countries, Swiss-Belhotel International is recognised for its world-class management models, multi-brand strategy, and owner-centric approach, ensuring that each property thrives in its respective market.

Queen Elizabeth 2 Hotel Unveils Eid Staycation

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Queen Elizabeth 2 Hotel Unveils Eid Staycation

Celebrate Eid Al Fitr with a memorable staycation at the iconic Queen Elizabeth 2 Hotel. From 30 March to 3 April, 2025, guests can experience an unforgettable getaway filled with an array of benefits.

The Eid Staycation at QE2 offers the perfect opportunity to unwind and create lasting memories with loved ones during the Eid break. Guests can take advantage of a complimentary upgrade to a sea-view room.

The package also includes a delectable buffet breakfast at the historic Lido restaurant, ensuring a delightful start to each day. In the evening, guests can savor a sumptuous dinner buffet at the Lido, featuring a wide array of international cuisines and Eid-themed specialties.

To enhance the overall experience, the Eid Staycation offers late check-out at 2:00 pm, subject to availability, allowing guests to maximize their time on board as well as 20% discount on food and beverages.

Package includes:

§  Complimentary upgrade to a sea-view room of the same category booked

§  Buffet breakfast in Lido restaurant for 2 persons

§  Buffet dinner in Lido restaurant for 2 persons

§  Late check-out at 2:00 pm (subject to availability)

§  20% on Food and Beverages

Terms & Conditions:

Terms & Conditions Apply:

Valid: 30 March – 3 April 2025

For reservations & Inquiries

Call +971 4 526 8888 or email Reservations.qe2@accor.com

Or visit https://www.qe2.com

Shaza Hotels’ Q1 Promotion Attracts Exceptional Response – Limited Time Left to Experience ‘New Journeys, New Beginnings’

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Shaza Hotels’ Q1 Promotion Attracts Exceptional Response – Limited Time Left to Experience ‘New Journeys, New Beginnings’

Shaza Hotels’ exclusive Q1 promotion, ‘New Journeys, New Beginnings,’ captivated travellers from across destinations, setting the stage for a remarkable start to 2025. Launched at the beginning of the year, the offer had drawn an impressive number of guests seeking meaningful experiences and refined hospitality, reaffirming Shaza Hotels’ commitment to delivering unparalleled stays.

As the first quarter nears its conclusion, there is still time to take advantage of this limited-time offer, valid until 31 March 2025.

Shaji Abu Salih, Vice President of Business Development at Shaza Hotels, stated:
“At Shaza Hotels, we believe in delivering experiences that go beyond hospitality. Our ‘New Journeys, New Beginnings’ promotion has not only driven strong business results but has also provided our guests with meaningful and enriching stays. This initiative has allowed us to further enhance guest engagement, strengthen brand loyalty, and reinforce our commitment to curating personalised and authentic experiences. Looking ahead our focus remains on creating exceptional moments that resonate with today’s discerning travellers.”

With a great response from travellers, the ‘New Journeys, New Beginnings’ offer continues to be a preferred choice, providing:

  • 20% off on room rates and suites
  • Children below 10 years eat free
  • 15% off on dining and spa treatments

Guests can unlock these exceptional benefits by using the promo code JOURNEYS when booking their stays.

For GHA DISCOVERY members, the rewards go even further, with an extra 10% discount on stays, unmatched recognition, and exclusive access to immersive local experiences. Not a member yet? Join now to enjoy these privileges: https://bit.ly/3kDCYN6.

With just a few weeks left to make the most of this successful promotion, now is the time to book a rejuvenating retreat, a culinary escape, or a memorable family getaway at Shaza Hotels. Don’t miss your chance to embark on a new journey before this exclusive offer ends!

Visit https://www.shazahotels.com/en/ and choose your preferred destination.

Celebrate Ramadan with Shaza Hotels and Mysk by Shaza

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Celebrate Ramadan with Shaza Hotels and Mysk by Shaza

Dubai, UAE (24 February 2025) – As the holy month of Ramadan approaches, Shaza Hotels and Mysk by Shaza invite guests to immerse themselves in a season of reflection, connection, and timeless hospitality. Inspired by the rich cultures of the Silk Route, Shaza Hotels offer a sanctuary of tranquility and tradition, while Mysk by Shaza presents a vibrant modern Arabian lifestyle experience – both embracing the values of generosity (karam) and respect (ehtiram).

Shaji Abu Salih, Vice President Business Development at Shaza Hotels, said, “Ramadan embodies the essence of hospitality – welcoming, sharing, and embracing the beauty of tradition. At Shaza Hotels and Mysk by Shaza, we take pride in curating experiences that honor these values. From soulful gatherings to exquisite Iftar feasts, we are committed to crafting experiences across our various properties that resonate with the spirit of the month and the hearts of our guests.

Ramadan at Shaza Hotels – A Sanctuary of Elegance & Tradition

For those looking to celebrate Ramadan in a setting of refined sophistication, Shaza Hotels provide a harmonious escape where the essence of Arabian hospitality is elevated through meticulous craftsmanship and heartfelt service. Inspired by the Silk Route’s rich history, guests can indulge in lavish Iftars, soothing wellness experiences, and an atmosphere of spiritual serenity, making every moment meaningful.

Ramadan at Mysk by Shaza – A Celebration of Life

Mysk by Shaza, a dynamic and convivial theatre of life, redefines the Ramadan experience with vibrant social gatherings, contemporary design, and an engaging atmosphere. Ideal for those who seek a modern take on tradition, Mysk brings people together to share stories, flavors, and the joy of the season in an energetic and welcoming setting.

An Invitation to Experience True Hospitality

At the heart of both brands lies a deep commitment to crafting handcrafted guest experiences that embody the spirit of the Silk Route while embracing the evolving Arabian lifestyle. Whether guests are looking for a peaceful retreat or an immersive cultural experience, Shaza Hotels and Mysk by Shaza promise an unparalleled journey through tradition, elegance, and warmth.

Book your Ramadan experience now and celebrate the month of togetherness with the finest Arabian hospitality.

Visit https://www.shazahotels.com/en/ and choose your preferred destination.

ARY MILLIGOLD WEEKLY

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Laurent A. Voivenel at THINC Middle East: AI and Digital Transformation are Reshaping Asset Management in Hospitality

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Laurent A. Voivenel at THINC Middle East: AI and Digital Transformation are Reshaping Asset Management in Hospitality

Laurent A. Voivenel, Senior Vice President – Operations & Development, EMEAI; Senior Vice President – Group Human Resources & Talent Development at Swiss-Belhotel International, participated in a compelling panel discussion at THINC Middle East, addressing the topic ‘Asset Managing Brands: International vs. Domestic.’ Moderated by Tatiana Veller, Managing Director of Stirling Hospitality Advisors, the session brought together some of the region’s most dynamic hospitality leaders.

As a key speaker on the panel, Laurent A. Voivenel highlighted the critical role of international brands in maintaining high operational standards, leveraging global distribution networks, and optimising revenue streams. He emphasised that while domestic brands bring agility and local market knowledge, international brands such as Swiss-Belhotel International offer a structured approach, strong brand equity, and cutting-edge digital integration, ensuring sustained growth and profitability for owners.

Laurent also addressed the transformational shift in asset management, pointing out that the role of asset managers has evolved beyond traditional FF&E oversight to include digital transformation, AI-driven revenue optimisation, and cost control strategies. He highlighted that today’s asset managers are more involved than ever in evaluating distribution channels, pricing models, and technology adoption, ensuring data-driven decision-making that enhances operational efficiency and long-term asset value.

With asset managers demanding more transparency and real-time performance tracking, Laurent noted that the relationship between asset managers and operators has fundamentally changed. Owners are now seeking more than just operational efficiency – they expect strategic insights and measurable results. Swiss-Belhotel International is actively engaging with asset managers to integrate advanced digital solutions, ensuring each property remains competitive while exceeding guest expectations.

As part of the closing discussion, Laurent shared his vision for the future of asset management, emphasising a greater emphasis on AI-driven analytics, cost-efficient revenue strategies, and sustainable investment in human capital. He stressed the importance of balancing financial performance with exceptional guest experiences, ensuring long-term success in an increasingly competitive hospitality market.

Pakistan-United Arab Emirates Trade Conference 2025 Held in Dubai

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Pakistan-United Arab Emirates Trade Conference 2025 Held in Dubai

The Consulate General of Pakistan in collaboration with the Trade Development Authority of Pakistan (TDAP), hosted the Pakistan-United Arab Emirates Trade Conference 2025 at the Pakistan Association Dubai. The event brought together a distinguished gathering of international delegates, Pakistani exhibitors participating in Gulfood 2025 and key stakeholders from the business community.

The conference was attended by Ambassador Faisal Niaz Tirmizi, Pakistan’s Envoy to the UAE, Consul General Hussain Muhammad and senior officials from the Consulate General and Government of Pakistan. Diplomats, delegates and businessmen from the UAE, USA, Egypt, Iran, Sri Lanka, Bangladesh, Peru, Nigeria and China participated in the event.

In his welcome remarks, Mr. Ali Zeb Khan, Trade & Investment Counsellor at the Consulate General of Pakistan, welcomed the attendees and emphasized the conference’s objective of creating networking opportunities for businesses to explore collaborative ventures. He highlighted the importance of such initiatives in enhancing trade relations and unlocking new avenues for economic cooperation.

In his keynote address, Ambassador Faisal Niaz Tirmizi, underscored the UAE’s significance as one of Pakistan’s strategic trade partners and a leading market for Pakistani agro-based products. He noted the consistent growth in Pakistan’s exports to the UAE, stating, “The UAE is one of the oldest and most reliable markets for Pakistani products. We have witnessed a steady upward trend in our exports, reflecting the strong demand for high-quality Pakistani goods. This conference provided an excellent opportunity for our exporters to explore new opportunities and further strengthen their presence in the UAE market.”

Ambassador Tirmizi also commended the efforts of the Commercial Section, Consulate General of Pakistan for organizing a successful event that will help in boosting Pakistan’s trade potential globally.

Mr. Athar Hussain Khokhar, Director General of TDAP, highlighted the diverse range of Pakistani agro-based products and their growing demand in international markets. He reiterated TDAP’s commitment to supporting exporters and facilitating trade initiatives.

Mr. Shabbir Merchant, President of the Pakistan Business Council Dubai and Malik Faisal Jehangir, Chairman of the Rice Exporters Association of Pakistan, also addressed the audience, emphasizing the importance of such conferences in fostering partnerships with UAE-based businesses.

The event concluded with a networking session, allowing exhibitors and delegates to engage in meaningful discussions and explore potential collaborations.

Ajman Bank Launches Digital Credit Card Onboarding

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Ajman Bank Launches Digital Credit Card Onboarding

Ajman Bank has announced the launch of its new digital onboarding solution for credit cards, available through the Ajman Bank Digital Connect App for new to bank customers. This strategic move fosters the Bank’s commitment to enhance financial accessibility and customer convenience through advanced digital banking solutions.

Mr. Mustafa Al Khalfawi, CEO of Ajman Bank, said: “This launch marks a significant milestone in our digital transformation journey. Today’s customers demand seamless, instant, and value-driven banking solutions. Our new digital onboarding platform is designed to meet these evolving expectations, ensuring that our customers enjoy an effortless banking experience.”

Faizal Kundil, Head of Consumer Banking at Ajman Bank, added: “By leveraging cutting-edge financial technology, Ajman Bank continues to drive digital innovation, setting a new standard for the future of banking in the UAE and beyond. With this initiative, we are making banking faster, simpler, and more accessible than ever, reinforcing our commitment to providing best-in-class financial solutions for our customers.”

With this advanceddigital onboarding process, any UAE resident aged 21 and above can apply for an Ajman Bank Credit Card by simply uploading their required documents via the Ajman Bank Digital Connect App. Once the verification process is completed within a few business hours, successful applicants receive an instant virtual card, followed by the delivery of a physical card.

To further enrich the banking experience, customers applying through the Digital Connect App will benefit from an exclusive Welcome Cashback of AED 1,000, alongside a host of premium travel, hospitality, and cashback rewards. The intuitive application journey ensures customers can obtain their credit card in just a few steps, making banking faster, convenient, and more rewarding.

The key features of the new credit card digital onboarding process include:

  • 100% Digital Application: Apply for a credit card anytime, anywhere, directly through the Ajman Bank Digital Connect App.
  • Seamless Authentication: through UAE Pass.
  • Instant Virtual Card: Receive a virtual card immediately upon approval, allowing for instant use for online purchases as well as seamless transactions using Apple Pay, Samsung Pay and Google Pay wallets.
  • Welcome Cashback: New customers can earn up to AED 1,000 in cashback. This offer is exclusive for customers applying through Ajman Bank Digital Connect App.
  • Comprehensive Rewards Program: Access a wide range of travel, hospitality, and cashback benefits through Ajman Bank Ultracash and BRight Credit Cards.
  • Secure and Convenient: The app-based process ensures a secure and hassle-free application experience.

Ajman Bank’s Digital Connect App is now available for download on the App Store and Google Play. Customers can apply directly and experience the next level of smart, convenient and seamless banking.

Ajman Bank achieves its highest annual profits in history

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Ajman Bank achieves its highest annual profits in history

Ajman Government Media Office – January 22, 2025: His Highness Sheikh Ammar Bin Humaid Al Nuaimi, Crown Prince of Ajman, Chairman of the Executive Council, and Chairman of the Board of Directors of Ajman Bank, presided over the Ajman Bank Board of Directors meeting. The meeting was attended by Sheikh Rashid Bin Humaid Al Nuaimi, Chairman of the Municipality and Planning Department in Ajman and Vice Chairman of the Board of Directors of Ajman Bank.

During the meeting held at the bank’s headquarters, the board discussed several financial and administrative matters, reviewed the business, and issued decisions accordingly.

Ajman Bank delivers highest annual “Profit before Tax” of AED 440 million in its history with a growth of 213% compared to net loss of AED 390 million in 2023. This record-breaking performance is delivered through; total operating income of AED 1.5 billion and net operating income of AED 736 million. In 2024, Ajman Bank reported the Return on shareholder Equity at 12.9% (up by 2745 bps) and Return on Asset at 1.8% (up by 332 bps). As part of its commitment to sustainable dividend distributions, the Bank’s board of directors proposed to distribute 7.25%, subject to shareholder approval at the upcoming General Assembly meeting.

The strong results are supported by a healthy and optimized balance sheet with Total Assets of AED 23 billion, Customer deposits of AED 19 billion and AED 3.1 billion of Equity. Capital position and Asset quality continue to show extremely strong progress from the previous year proven by major improvement of key ratios: NPL ratio improved from 13.8% to 9.9% largely due to successful resolution of 31% of the nonperforming exposure which also positively helped the bank recover 19.6% of specific provisions, ECL coverage ratio doubled from 1.0% to 2.1% as the bank increased its reserves to strengthen its position well above the industry average, overall provision coverage also improved drastically by 22%. The bank continued to diversify its portfolio bringing the risk based real estate concentration down by 7.3%, while increasing exposure to high quality assets in various sectors.

His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman, Chairman of Ajman Bank, said, “These record-breaking financial results are a testament to the strength of Ajman Bank’s strategic vision and its commitment to delivering sustainable value for its shareholders. Ajman Bank continues to play a pivotal role in supporting the growth of the UAE’s economy, and its remarkable turnaround underscores our resilience and ability to adapt in an ever-changing financial landscape. I would like to express my deepest gratitude to the Board of Directors, senior management, and all our employees for their dedication and exceptional performance which have been instrumental in driving our success.”

Mr. Mustafa Al Khalfawi, CEO of Ajman Bank, stated, “Our robust performance in 2024 to enhance our value and positive returns of our shareholders, expand our customer base and invest in our talents where it reflects the success of our transformation strategy, driven by speed, service, and specialization, along with our unwavering commitment to innovation and customer-centric solutions, which helped us maximizing our efficiency and decreasing general and administrative expenses by 5%. By focusing on remediating distressed assets, we have achieved strong recoveries, further strengthening our financial position. This success would not have been possible without the dedication and hard work of our entire team, whose efforts continue to drive our achievements. As we move forward, we remain committed to building long-term value for our shareholders, while reinforcing our position as a key player in the UAE’s Islamic banking sector. Our strategic initiatives will continue to prioritize sustainable growth, driven by advanced financial services that meet the evolving needs of our customers and facing the banking challenges regionally and globally.”

Following on from its strong performance Ajman Bank’s Capital adequacy ratio increased to 19.1% (up by 348 bps) and Tier 1 Capital Ratio increased to 18.0% (up by 348 bps), and which remain well above regulatory requirements. Advance to stable resources ratio of 76.3%, and eligible liquid asset ratio of 17.1%, underline its solid liquidity and along with the capital position provide a strong foundation for continued growth. Ajman Bank managed to decrease its general and administrative expenses by 5% compared to last year despite its transformation activities and focus on technology investments initiated in 2024.

Strong and further improving financial standing, continued impetus in its transformation strategy and a robust UAE economy should ensure that the bank is well-positioned to sustain its growth trajectory and deliver consistent profitability for FY 2024 and beyond.

ARY MILLIGOLD DAILY

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