As more businesses around the world adopt Azure — including 95 percent of the Fortune 500 — Microsoft has introduced a powerful new solution to enhance the performance and security of its cloud.
The Azure Cloud Collaboration Center (CCC) is a new, state-of-the-art, 8,000-square-foot facility on Microsoft’s Redmond, Washington corporate campus. The centralized workspace allows engineering teams to come together to resolve operational issues and unexpected events that could impact customers. The first facility of its kind among major cloud providers, the CCC features a dramatic, 1,600-square-foot video wall that displays the real-time status of Azure, from internal processes and network infrastructure to the health status of customer services. At a glance, engineers can identify potential issues before they become problems — and quickly triage incidents when problems do occur. “A high priority for us in building this space was to enable faster problem resolution and proactive work to strengthen the Azure platform for our customers,” says Jason Zander, executive vice president for Azure. He notes that the CCC was purpose-built for collaboration. Dynamic, customizable workspaces can be reconfigured for small or large groups. Cutting-edge visualization and Skype technology enable experts to be pulled into discussions, no matter where they are in the world. In addition, anything on the video wall can be viewed on a desktop for closer analysis and correlation of information. “The CCC provides a flexible workspace for engineers to spot potential problems and troubleshoot them in real time,” Zander says. “Having this kind of collaborative space to push forward the Azure platform and resolve incidents has proven to be invaluable. It’s allowed us to provide customers with new levels of responsiveness, security and efficiency.” Case in point: The CCC played a big part in the effort to make Azure compliant with the European Union’s General Data Protection Regulation (GDPR), the user privacy law that went into effect May 25. With 140 distinct Azure services, “The law had enormous implications for us,” says Lindsay Berg, director of product marketing for Azure. “It affected literally every aspect of how we run Azure.” She notes one regulation dictating that, at a customer’s request, all their personal data must be immediately, verifiably removed from all systems. “That meant we had to go through every one of our 140 services for every way we touch customer data, so we can provide or delete it on request,” she says. “We had to ensure that it could be done, was verifiable, and could be audited.” It was a weeks-long effort involving Microsoft engineering teams around the globe, and it was driven through the CCC. Azure ended up GDPR compliant on schedule. “Without the CCC, it would have been harder to meet the deadline,” says Berg. “Our engineers say it made an enormous difference to have this collaborative space.” Zander thinks this could be a template for the company moving forward. Already the space is hosting global hackathons, like a recent three-day Azure Support Hackathon. The event brought together 200 Azure program managers and engineers as well as Microsoft Customer Support Services (CSS) engineers. The goal: To foster a bigger, better community of employees working to improve Azure customers’ support experiences. “These Hackathons are vital in increasing the resiliency of the Microsoft cloud,” he says. “They allow the Azure support teams to work directly with the engineers to improve tooling and the customer experience. That kind of effort wasn’t possible before.” Guided tours for Azure customers The CCC’s engineering workspace opened in November 2017, internal tours of the customer space began last spring and guided customer tours kicked off in July. Since then, 70 different customer groups have received an inside look at the Microsoft cloud through the second-floor Customer Experience Suite. One of those customers was Volkswagen AG, who recently announced that they are building the Volkswagen Automotive Cloud with the help of Microsoft, the largest dedicated cloud of its kind in the auto industry. Says Heiko Huettel, head of Connected Car at Volkswagen, who attended the tour, “We were impressed by the innovation and scale in the Azure Cloud Collaboration Center.” Customers like Volkswagen who visit the CCC can get up close and personal with the technology that powers Azure datacenters. Windowed displays showcase innovative chips and server racks, created in collaboration with the open source communities. Statistics pepper the displays, highlighting the global reach and scale of the Microsoft cloud: over 100 datacenters in 140 countries and all continents except Antarctica; a growing number of regions — now 54, more than any other cloud provider; and currently, Microsoft hosts more than 200 cloud services for more than 1 billion customers. “We’ve seen case after case of companies that have transformed their businesses with digital services made possible by IoT and the Microsoft cloud,” says Zander. “With the CCC, our hope is to inspire customers with a vision of what they can do with cloud computing.” Visitors also learn about Marea, the 4,000-mile-long subsea cable between Virginia and Spain that Microsoft built with Facebook and Telxius. Dubbed “the future of subsea cables,” Marea offers connection speeds 16 million times faster than the average home internet. Customers with sustainability goals will find resonance with Microsoft’s focus on renewable energy. The company has been 100 percent carbon neutral since 2012, and is the largest corporate purchaser of solar energy in the U.S. By 2020, 60 percent of the energy in its datacenters will be from renewable resources. The tour culminates in a visit to the viewing gallery, called the Skybox, where customers get a 30,000-foot view of the CCC in operation. They look down on engineers collaborating, and the video wall streaming the massive amounts of data generated by Azure every second — on the status of Azure services, Microsoft infrastructure and network processes, and even customer health like tweets and support tickets (filtered for confidentiality). Hitoshi Momma, vice president of the Digital Solutions Business Unit for Fujitsu Limited, who recently toured the facility, said, “We were so excited when we visited the Azure Cloud Collaboration Center, which demonstrated the Azure datacenter as the ‘world’s computer’ in an innovative way.” According to Anja Ziegler, the Azure principal program manager for the CCC who has worked with a number of customers on their journey through the facility, “When customers see the video wall, it’s an ‘ah-ha’ moment for them. It shows the incredible complexity of managing cloud services at global scale. The CCC makes Azure real to customers in under an hour.” Top photo: A visitor gets a look at the Open Platform Compute wall, which showcases IoT devices that use open source data transfer standards for industrial automation.Organizing workshop on Health, Safety and Works Continuity for driving centres
The Monitoring and Enforcement Department along with the Quality, Health and Safety Office at RTA’s Licensing Agency have held a workshop about health, safety and works continuity for driving centres in Dubai. Driving Centers in attendance included Dubai Driving Center, Al Ahli Driving Center, Emirates Driving Institute, Belhasa Driving Center, Galadari Motor Driving Center and Dubai International Driving Center as well as Emirates Transport.
“RTA is keen to enhance the performance of Health & Safety and Business Continuity in all business units and workplaces of service providers such as driving centres and external parties that have common business with the RTA like the Emirates Transport,” said Moosa Al Raeesi, Director of Monitoring and Enforcement at RTA’s Licensing Agency.
“Issues discussed in the workshop included risk management, disaster management, response to accidents, investigation, and measurement of business disruption along with its cumulative effects. The Workshop also stressed the importance of reporting accidents sustained by vehicles of driving institutes along with associated injuries, and investigations ought to be carried out by Centers to avoid offences.”
“The workshop discussed procedures of entering accident details in RTA’s internal system and the reporting of accidents by driving centers. Such a step will enhance the cooperation and maintain the image of Dubai in traffic safety and accidents management,” added Al Raeesi.
A presentation explaining the procedures of data entry and the reporting of serious accidents in the internal system of the RTA.
Attendees praised the lecture and benefits achieved. They also hailed the cooperation of the Monitoring and Enforcement Department and the procedures of reporting accidents in RTA’s internal system. They also commended RTA’s continuous efforts to improve monitoring & enforcement measures in collaboration with the operating driving centres for the safety of all.
New iPad Pro with all-screen design is most advanced, powerful iPad ever
All-New, All-Screen Designs
A12X Bionic and Next-Generation Neural Engine
Face ID Comes to iPad
Best Device for AR
New Apple Pencil and Smart Keyboard Folio
New Power and Possibilities with USB-C
iOS 12 on iPad Pro
- The new 11-inch and 12.9-inch iPad Pro will be available in silver and space gray finishes in 64GB, 256GB and 512GB configurations as well as a new 1TB option. The 11-inch iPad Pro starts at AED 3,199 for the Wi-Fi model and AED 3,799 for the Wi-Fi + Cellular model and the 12.9-inch iPad Pro starts at AED 3,999 for the Wi-Fi model and AED 4,599 for the Wi-Fi + Cellular model from apple.com and Apple Store locations, and is also available through Apple Authorized Resellers and select carriers (prices may vary).
- The new iPad Pro models, Apple Pencil and Smart Keyboard Folio are available to order starting today from apple.com with availability starting Wednesday, November 7, in the US and more than 40 additional countries and regions, including Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Lithuania, Luxembourg, Macau, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, the UAE and UK. Later this year, the new iPad Pro models will be available in Colombia, Greece, Greenland, Guatemala, India, Israel, Liechtenstein, Malaysia, Macedonia, Mexico, Morocco, Peru, Qatar, Russia, Thailand, Turkey, Saudi Arabia and South Africa, with other countries and regions to follow.
- The second generation Apple Pencil for the new iPad Pro will be available for AED 529. The new Smart Keyboard Folio for the new iPad Pro is available in space gray for AED 729 for the 11-inch iPad Pro and AED 799 for the 12.9-inch iPad Pro with layouts for over 30 languages, including simplified Chinese, French, German, Japanese and Spanish.
- A new Smart Folio for iPad Pro, in a protective, polyurethane folio design, will be available in a variety of colors for AED 339 for the 11-inch iPad Pro and AED 419 for the 12.9-inch iPad Pro at apple.com and Apple Store locations.
- A wide assortment of Apple-designed USB-C accessories including adapters and cables also support iPad Pro and are available at apple.com and Apple Store locations, including a new USB-C to SD Card Reader and USB-C to 3.5 mm Headphone Jack Adapter.
- With Apple GiveBack, customers can trade in their eligible device for an Apple Store Gift Card or partial refund on their purchase. If their device isn’t eligible for credit, Apple will recycle it for free.
- Every customer who buys iPad Pro from Apple can enjoy free Personal Setup in-store or online, and receive guidance on how to customize their iPad Pro, set up email, find new apps from the App Store and more.
- Anyone who wants to learn more or go further with iPad Pro or iOS 12 can sign up for free Today at Apple sessions at apple.com/today.
Foundation Slab Marks Milestone for Dubai’s AYKON City
IHG and IHG Owners Association Announce Renovation Donation Initiative
Elie Maalouf, Chief Executive Officer, Americas, IHG said: Elie Maalouf, Chief Executive Officer, Americas, IHG said: “Responsible business is core to providing True Hospitality for everyone – we’re delivering a true win-win for our owners and the communities in which we operate with the support of these non-profit organizations. This initiative further strengthens our commitment to environmental stewardship and community engagement.”
Don Berg, Chief Executive Officer, IHG Owners Association said: “Our members have shown tremendous interest in the potential impact of this effort. Through the Renovation Donation Initiative, we’re providing another way for owners to deepen the positive impact they make in their communities.”
Hotels will have access to a single point of contact to schedule pickup of items, making the process as easy and seamless as possible. At scale, there’s a real opportunity to make a large difference, with each hotel donating hundreds of items. For example, a 100-room IHG-branded hotel could furnish 200 mirrors, 150 bed frames, 101 TVs, 500 light fixtures and 22,500 sq. ft. of carpeting for potential donation. Following an initial pilot phase, the Renovation Donation Initiative will be open to all owners of all IHG brands in the U.S. and Canada in early 2019.Philips Collaborates with Al Borg Laboratories to optimize Cancer Diagnosis in Saudi Arabia
- Digital solutions enhance process for diagnosing diseases including cancer
- 85% of cancer confirmations in Saudi Arabia based on histopathology reports
king this step with Philips will accelerate the drive to support pathologists in the Middle East in their transition to digitized pathology workflows.
Dr. Sameh Elsheikh
CEO of Al Borg Medical Laboratories
AFTERNOON TEA OF THE YEAR 2018 WINNERS LAUNCH FESTIVE OFFERING IN TIME FOR WINTER
Startupbootcamp Launches First Fintech Accelerator in Dubai
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Todd OBrien, CEO of MENA, Startupbootcamp, said: “We are extremely excited to begin this journey that will see some of the best financial innovations from around the world come to enrich the financial ecosystem in Dubai and the region.” Raja Al Mazrouei, Executive Vice President – FinTech Hive at DIFC, said:“Building on the success of our existing accelerator programmes that target growth-stage FinTech companies, we are excited to partner with Startupbootcamp on this latest initiative that provides a growth platform for early-stage startups. The partnership will contribute significantly to developing the regional FinTech and Venture Capital ecosystem, and promoting entrepreneurship in line with the UAE 2021 Vision.” Shahebaz Khan, Visa’s General Manager for the UAE and Innovation Lead for MENA, commented: “The future of digital payments will be shaped through collaboration and we look forward to working with our startup partners to transform the payments landscape and support economic modernization efforts to the benefit of consumers, merchants and banks alike. We are proud to partner on the FinTech startup accelerator program to help foster an entrepreneurial ecosystem where innovators from across the region can thrive and to enable a smart economy powered by secure, innovative digital payment solutions.” HSBC’s CIO of Middle East, North Africa and Turkey, Ghinwa Baradhi, commented, “HSBC UAE is pleased to tie-up with Startupbootcamp to foster innovation and entrepreneurship through mentoring of young technology companies. We look forward to helping FinTech startups shape their products at scale and expand their markets, while providing more established entrepreneurs with strategic guidance on market opportunities and trends. Our aim is to explore options for collaboration to build innovative solutions which shape a better future for our customers and colleagues.” More information about the Startupbootcamp FinTech Dubai program can be found at www.startupbootcamp.org/accelerator/fintech-dubai/ Applications for the program are now open. APPLY NOW