Motorola Solutions (NYSE: MSI) has extended the reach of interconnected communications to Kansai International Airport, the fifth major airport in the country to deploy mission-critical communications based on the TETRA standard.
Motorola Solutions with its partner, Nippon Airport Radio Services Co. Ltd, recently deployed the mission critical communication system to Kansai, following the successful integration of Narita, Naha, Haneda and Chubu international airports between 2016 and 2019.
The latest deployment comes as Japan’s tourism and aviation sectors mark an important milestone in its recovery from the global pandemic, reopening borders to international tour groups from this month.
Collectively, the five airports experience high levels of passenger traffic and the largest inflows of Japan’s international cargo. Before the global pandemic, almost 200 million domestic and international travellers transited through the airports annually.
The highly scalable, single communications system connects critical functions across the five airports including security, operations and baggage handling.
The five airports have also deployed more than 9,000 of Motorola Solutions’ ST7000, MTP6550 and MTM5200 two-way radios to support communications for the Civil Aviation Bureau’s air traffic control, runway management, airport security, ground staff, bus transit services and commercial airlines.
Yoshikazu Takahashi, president and CEO, Nippon Airport Radio Services Co. Ltd said the performance of the TETRA communications network and two-way radios had far exceeded expectations.
“Behind the scenes of any airport operation is a carefully coordinated set of activities to manage passenger flows, support on-time performance and maintain security, safety and customer satisfaction,” Takahashi said.
“Motorola Solutions’ advanced TETRA technology has helped our airports to coordinate complex operations every day as well as proving its resilience to typhoons, snow storms and other disasters on many occasions,” he said.
Motorola Solutions vice president for Asia Pacific, Steve Crutchfield, said the mission-critical communications system would meet the operational needs of Japan’s airports today and well into the future.
“With mission critical communication based on the TETRA standard, organisations can deliver and scale their services to meet increasing demands while upholding the highest levels of safety, security and productivity,” Crutchfield said.
About Motorola Solutions Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.
About Nippon Airport Radio Services Co., Ltd (NAR) NAR is operating airport communication of Air to Ground radio service and Airport MCA (Multi Carriers Access) radio service and contribute to the aviation industry by expanding the airport radio system and networking it to strengthen disaster prevention capabilities in the event of a natural disaster, and by performing our duties as a telecommunications carrier specializing in airports. Learn more at www.airportradio.co.jp.
Having worked in Indonesia for over 60 years, UNICEF is focused on protecting the rights of children in the country. When COVID-19 hit, continuity of care and development services became an even greater priority. Using funding from Nokia, UNICEF was able to leverage existing internet and mobile connectivity to access data that informed central decision-making and facilitated positive change.
Nokia and UNICEF began collaborating in Indonesia in 2017, through a partnership with UNICEF Finland, to support the government in transforming and modernizing community health and nutrition services using innovative mHealth applications. Between 2017-2019 UNICEF made major strides using digital services, such as the SMS-based platform, RapidPro which was used in several initiatives, including providing an integrated approach to boosting child nutrition, tracking vaccinations and monitoring HIV testing and care across the country.
Extending support at a time of crisis
When Nokia renewed funding support in 2019, nobody could have foreseen how significant it would be. The arrival of COVID-19 in 2020 created huge disruptions to essential health and education services. Lockdowns and school closures highlighted inequalities and severely impacted the mental and physical health of children in the country.
Marja-Riitta Ketola, Executive Director of UNICEF Finland said: “The outbreak of COVID-19 affected the lives of millions of children and their families, increasing the likelihood of more Indonesians descending into poverty. UNICEF was able to use Nokia funding to implement digital applications and assist the government in limiting the spread of the virus and providing continuity of community health services and development support across various provinces.”
Coordinating activities to support the health and welfare of roughly 85 million children in a country consisting of thousands of inhabited islands where more than 300 native languages are spoken, is no small feat at any time. Complexity is added in Indonesia, with planning and budgetary decisions decentralized, meaning data about the country’s health and development is fragmented. Internet penetration, however, is high with access having risen from just over half of the population in 2017 to around 70 percent in 2021.
Having already leveraged this connectivity to forge links and reach patients, caregivers and health workers, UNICEF knew that it could do that once again to understand community needs and continue to deliver much-needed assistance. Nokia funding had been instrumental in the establishment of a local data analytics team in 2019. With this team already focused on data innovations, UNICEF used its digital solutions to continue supporting the government in its efforts to improve child health and welfare in the country, even as the pandemic created barriers.
Maintaining continuity of vital nutrition and immunization services
UNICEF conducted a rapid health assessment survey using RapidPro to understand the concerns parents and caregivers of children under the age of two had around the safe resumption of immunization services. Responses were used to formulate guidelines which were delivered, along with supplies, to health workers, to allow them to resume their work safely while reassuring communities.
To ensure critical nutrition services and counselling support continued, UNICEF developed a RapidPro WhatsApp chatbot for mothers of children under the age of 5 with severe wasting. Help was given for example on how to record vital health signs for monitoring purposes and caregivers were connected to additional resources where needed. A successful pilot in Kupang City led the government to expand the service to 24 districts across 8 provinces.
An SMS-based immunization outreach initiative was expanded to target approximately 10,000 pregnant women and 25,000 children under the age of two in the Aceh province. This was used to address crucial gaps during the first 1,000 days of life to improve health, nutrition, water and sanitization. This included SMS reminders on iron intake, immunization and antenatal care and text-based monitoring of child growth and development. Staff at local health posts provided key data via SMS and reports were delivered monthly to health managers. Using this data, teams could adjust the service to rapidly address issues in potential hotspots.
Optimizing distance learning
With more than 500,000 schools closed, pupils began learning from home. To understand how this was impacting the most disadvantaged regions, UNICEF designed a mobile messaging survey, complementing those distributed by the Ministry of Education and Culture.
Responses revealed that while over 90 percent of students were learning from home, about half of those could study for only a few hours per weeks, the main reason being poor connectivity. Findings were used to develop recommendations around helping parents and equipping schools with learning management systems to help close the digital divide and optimize distance learning.
Tracking the spread of COVID-19
Over time as new variants and clusters of cases emerged, UNICEF devised a way to help monitor and track infection to help limit the spread of the virus. By developing a first-of-its-kind dashboard using data from all hospitals to assess transmission risk at district level and predict the impact on hospital capacity, UNICEF could support the Ministry of Health to better manage the pandemic. This information was also combined with other data sources and used by authorities to inform future decisions.
A new dashboard showing the availability of WASH services at health facilities and schools was mapped alongside COVID-19 risk at district level. The government used this to develop guidelines for reopening schools and community health services safely and to improve facilities. Volunteers and staff at schools, religious places, on public transport and at markets, informed people how they could stay safe and monitored hand washing, mask-wearing and physical distancing, recording their observations via RapidPro. Using geo-tagging, this information was presented in a dashboard view to decision-makers in the DKI Jakarta province so they could assess risk and implement policies.
Hanna-Leena Markus, Key Account Manager, Corporate Collaborations of UNICEF Finland said: “These digital solutions and the others we introduced in the past have been instrumental in promoting the health and development of children at a challenging time in Indonesia. It highlights the importance of connectivity and how quality data can be crucial in generating value and enhancing healthcare and child rights at large.”
From 2019 to 2021, at least seven UNICEF digital initiatives were adopted by the Indonesian government to enhance health and welfare in several communities and more than 2 million people were reached using mobile technology.
Nicole Robertson, VP Environmental, Social and Governance from Nokia said: “We are committed to leveraging digital technologies to enable positive change for communities. As such we have been pleased to work with UNICEF in Indonesia. It has shown how big data can inform important decision-making and enable the delivery of innovative services to meet the needs of people in the most challenging situations.”
In the latest indication that the brand’s relevance with customers remains as strong as ever, Starbucks today announced its Q4 FY20 earnings results that point to a continued business recovery and an optimistic outlook for FY21.
Leveraging rapid innovation while keeping partner (employee) safety as a central focus through the COVID-19 pandemic, the company has shown a new level of resilience through one of the most challenging years for the retail industry.
As part of Starbucks quarterly earnings call, Starbucks president and ceo Kevin Johnson provided specifics on the improving business results and the company’s continued confidence in the path ahead.
“The guiding principles we established at the onset of the pandemic, combined with our industry-leading digital platform and our ability to innovate rapidly, continue to fuel our recovery and provide confidence in a robust operating outlook for fiscal 2021. Our strategies are working and I am optimistic that we will emerge from the COVID-19 pandemic as a stronger and more resilient company,” said Kevin Johnson, president and ceo.
Full details on Starbucks financial results can be found here.
KEY TAKEAWAYS
1. Starbucks recovery strategy is working with the company reporting better-than-expected sales and profits in the fourth quarter. In the U.S., the company finished the quarter with a comparable store sales decline of 4% for the month of September, a vast improvement from the approx. 60% decline experienced at the depth of the pandemic only five months ago.
For the month of September, China’s comparable store sales were up 1%, building on the positive momentum seen in Q3 and reflecting continued sequential improvement. The company opened almost 260 stores in China in the fourth quarter alone, contributing to 14% growth in the market over the last 12 months.
2. Elevating and expanding customer experiences continues to be top of mind for the company. As communities continue to adapt to new routines, including working from home and remote schooling, Starbucks continues to provide familiar experiences, as well as introduce even more convenience including the expansion of Curbside Pickup and introduction of handheld POS devices. Staying ahead of customer trends has resulted in high customer connection and partner engagement scores throughout the pandemic.
3. Seasonal favorites and new innovations continue to delight customers, including the highly-anticipated return of popular Pumpkin Spice products. Sales of the company’s Pumpkin Cream Cold Brew and Pumpkin Spice Latte saw record high in average daily units, and the company’s cold beverage platform also saw strong performance, led by Refreshers and Cold Brew which delivered double-digit growth in Q4. With the holiday season approaching, the company is gearing up for the return of beloved Holiday menu items, including the Peppermint Mocha which is returning for its 18th year.
4. Expanding digital customer connections including convenient and contactless experiences have been key driver to the company’s recovery. In Q4, approx. 75% of U.S. sales volume came from drive-thru and Mobile Orders, balanced with expanded in-store seating in stores where it is safe to do so. The company also saw a rebound in the number of active Starbucks Rewards (SR) members, which grew 10% year over year to 19.3 million members in the U.S with the SR program driving 47% of U.S. company-operated tender for the second straight quarter. Also in Q4, the company launched “Stars for Everyone” which removed the Stored Value Card requirement to join the SR loyalty program.
In China, Starbucks saw continued strength in the mobile platform with mobile order sales mix more than doubling in the past 12 months to 26% in Q4. The digital innovations launched in China throughout fiscal 2020 include a new WeChat Mini-program and the enhanced Starbucks Rewards program, as well as a digital partnership with Alibaba, have fueled customer engagement and strong sequential growth in active Rewards members in the market.
5. Looking ahead to fiscal 2021, the company shared guidance on what investors can expect moving forward, including:
Outlook for continued store growth in the U.S. and China, as well as accelerated repositioning of the company’s store portfolio, to
Planned investments in partners, technology to drive further customer engagement and improve store operations, and environmental sustainability, primarily within the supply chain.
Continued focus efforts on the Global Coffee Alliance in partnership with Nestlé, building on the momentum gained in fiscal 2020.
Intel will host a live virtual event focused on building AI applications that seamlessly scale from edge to cloud. This one-day event – oneAPI DevSummit for AI 2022 – is designed for researchers, data scientists and developers to:
Connect with industry experts focused on addressing challenges in AI development to increase productivity and drive innovation.
Learn about drop-in optimizations across popular frameworks and libraries for deep learning, machine learning and data analytics including TensorFlow, PyTorch, scikit-learn and more.
See demos of Intel AI tools for end-to-end development: data preparation, training, inference, deployment and scaling.
Participate in a hands-on workshop on creating an AI application for dinosaur hunting.
Attend tech talks and panel discussions with tech experts from Accenture, RedHat, Google and Intel.
As planning for the summer travel season heats up, American Express announces a new arrival: Amex Trip Planner. The new digital pilot service helps build custom travel itineraries for U.S. Consumer and Business Card Members, making planning a trip from beginning to end a personal and seamless experience.
With 62% of respondents in the American Express Travel: 2022 Global Travel Trends Report* saying they will take between two and four trips this year, there are a lot of dream vacations about to be had. And while many travelers’ top destinations are the same – including London, Paris, New York, Rome, Atlanta, Athens, among others – their experiences will be unique. For example, 79% of consumers in our travel report say they are most looking forward to traveling with their family in 2022, and 58% of Millennials say they would be willing to travel solo to visit a top spot on their list.
All-inclusive resorts are also top of mind, according to our travel trends report. Through Amex Trip Planner, eligible Card Members will find personalized experiences through American Express Travel’s curated collection of hotels, Fine Hotels + Resorts®, including Paradisus Grand Cana in the Dominican Republic, Miraval Austin Resort & Spa in Texas, Grand Velas Riviera Maya in Mexico, among others.
Through Amex Trip Planner, Card Members can create an all-encompassing digital itinerary that matches their preferences and interests. The online trip planning tool can be found on AmexTravel.com and Card Members will be able to search for a curated selection of recommended hotels, dining options, and exciting experiences and activities according to their destination. For further personalization, travelers can filter based on budget, and options are presented within the destinations’ surrounding area and nearby neighborhoods.
“We want to make the experience of planning the perfect trip the most inspiring and seamless experience it can be for our Card Members. The focus should be on the magic of the trip, not the efforts of planning it. With Amex Trip Planner, we’re leaning into innovation to do just that. Our Card Members have a one-stop shop to explore and plan their flights, hotels, dining, and activities, offering recommendations tailored to their preferences, along with features to optimize travel-time and sequence activities,” said Ali Driesman, Vice President, Business Development, Amex Digital Labs.
To learn more about Amex Trip Planner, visit here.
Customers, who will continue to receive safety instructions along with Hitachi air conditioning products as per required by regulation, will now be able to access the Operation and Installation manuals via QR codes 1 in the new global online documentation library “airDocumentation”.
Since the end of 2021, Johnson Controls-Hitachi Air Conditioning has introduced a new global initiative to progressively reduce the amount of paper used in printed documentation. This aligns the company’s procedures with its environmental protection objectives, while adapting its formats to the needs of today’s digital consumer.
From now on, customers buying Hitachi air conditioners will find a QR code printed on the safety instructions, which are supplied inside the product packages.
By scanning each QR code with their smartphones, clients will land on a page where they will have access to all the technical documentation for the product in question, as well as other related documentation that may also be relevant.
Through airDocumentation, it will not only be possible to view documentation, but also to download it, share it with other customers by e-mail, WhatsApp or Telegram, and to access documentation for other products or ranges, even for discontinued products.
“Being close to our customers is one of our priorities. Traditional printed manuals not only consume natural resources to make them, but their format, today, isn’t convenient. We understand that our customers may need to access a manual at any time, from anywhere. But perhaps they don’t remember where it’s stored, or maybe they didn’t purchase the Hitachi unit being used and need the manual. With airDocumentation, customers can access all of our technical documentation online whenever it’s required, addressing these gaps and working towards our sustianability goals.” – Nick Reynolds, Vice President and Chief Marketing Officer
Currently, airDocumentation is available in 24 countries in 21 languages, reaching 28 markets by the end of 2022.
Each of the local versions of airDocumentation will only contain information for those Hitachi products available in that specific market, but there will also be regional pages with information for Europe, North Africa, the Middle East and LATAM, as well as an International version with literature on all company products.
Honda Motor Co., Ltd. today issued the Honda Sustainability Report 2022.
For the various Honda stakeholders, the Honda Sustainability Report 2022 comprehensively summarizes Honda’s approach to sustainability and initiatives toward the realization of the Honda 2030 Vision to serve people worldwide with the “joy of expanding their life’s potential,” from the perspective of ESG (Environment, Social and Governance).
In an effort to further enhance the transparency and credibility of its disclosures, starting this year’s report, Honda expanded the scope of third-party assurance to cover disclosures related to societal issues in addition to environmental disclosures. The report also introduces the Honda Human Rights Policy, which Honda newly established to ensure fulfillment of its responsibility to respect the human rights of all stakeholders affected by its business activities, based on Honda’s Fundamental Beliefs that include “Respect for the individual.”
Front cover of Honda Sustainability Report 2022
Top message
This report is in accordance with Global Reporting Initiative (“GRI”)’s “Comprehensive” option which is one of the GRI Sustainability Reporting Standards*. The GRI Standards also define the GRI Content Index, which is a sustainability reporting template that offers a quick overview of reported sustainability information. As with previous years, GRI verified the accuracy of the GRI Content Index of this year’s Sustainability Report.
Honda intends to continue reporting to its stakeholders about how the corporate activities of the Honda and its group companies are connected to society in various ways. Moreover, Honda will incorporate stakeholder feedback to Honda’s sustainability-focused management for the future to increase its corporate value and to better contribute to the realization of a sustainable society. With that, Honda will strive to be a company society wants to exist.
* The international non-financial reporting standards published by the GRI (Global Reporting Initiative), a global institution and a collaborating center of UNEP (United Nations Environment Program), that develops globally applicable standards for sustainability reporting. Publicity materials relating to this press release are available at the following URL: https://news.honda.co.jp/en/ (The site is intended exclusively for the use of journalists.)
Gulf Air Acting Chief Executive Officer Captain Waleed AlAlawi met with a number of his counterparts at the aviation industry during IATA’s Annual General Meeting event taking place at Doha, Qatar. Captain AlAlawi was accompanied by members of the airline’s executive management.
Captain AlAlawi had a number of productive meetings with Boeing President & CEO Mr. Stanley Deal and Senior Vice President Mr. Ihssane Mounir, Thai Airways CEO Mr. Suvadhana Sibunruang, Egypt Air CEO Captain Amr AbuelEnein, Kenya Airways Group MD & CEO Mr. Allan Kilavuka, and Changi Airport CEO Mr. Lee Seow Hiang. The meetings were held to explore means of mutual collaboration, discussing future strategic partnerships, and exchanging insights on the current status of the aviation industry.
The International Air Transport Association (IATA) was established in 1945, and is the trade association for the world’s airlines, representing some 290 airlines or 83% of total air traffic. IATA supports many areas of aviation activity and help formulate industry policy on critical aviation issues. This year marks the 78th edition of IATA AGM; a major event for aviation which gathers the top leadership from airlines, the aviation value chain and governments as the aviation industry faces complex and dynamic operating, business and geopolitical environments.
Consumers Go Beyond Just Flavors, Look to Companies’ Promises when Choosing a Snack
The latest U.S. Trend Index from snack leader Frito-Lay polled consumers on their snacking preferences and priorities and found that the 90 percent of consumers who snack daily care – and care deeply – about the companies whose snacks they’re eating.
Snack companies’ attention to sustainability practices (77 percent), community impact around food access (78 percent), and treatment of employees (87 percent) are among the top values driving purchasing decisions.
This is particularly true for younger generations; more than half of 18-34 consumers noted they consider a brand’s ethics and sustainability practices when purchasing. But while younger consumers are more likely than consumers older than 35 to be interested in sustainable production and packaging, ingredient integrity and flavor exploration has more influence over food and snack choice for both demographics. In fact, if they had to choose one snack element, 42 percent of consumers within each demographic stated they would choose flavor combinations such as sweet and spicy, or tangy and salty over familiar, regional flavors (21 percent), texture (21 percent), and international flavors (15 percent).
Beyond What a Company Stands for, Flavor Wins
As consumers shop for snacks, 35 percent stated that innovative flavors are most likely to influence what they select, more than recommendations (28 percent) brand recognition (21 percent), packaging (9 percent), or sustainability efforts (7 percent). They also aren’t afraid to try new things – 40 percent are most excited to find a snack with a flavor they love but have never had in a snack product before.
“During the summer, people explore new activities, new places and enjoy new flavors of snacks as they attend more outdoor gatherings,” said Mike Del Pozzo, chief customer officer, Frito-Lay North America. “While flavor continues to drive consumers’ food-purchasing behaviors, we know how a company behaves matters and that’s why I’m proud of Frito-Lay’s commitment to sustainability and community impact.”
Additional market trends and U.S. Trend Index highlights show:
What’s on the inside counts:
About two-thirds of people are more likely to purchase products that invest in local communities.
Purchasing sustainable food products is important to consumers (66 percent).
Adults are more interested in naturally sourced ingredients than production-related factors like recycled packaging, compostable packaging, or products made with recycled water (74 percent).
Long-term eating habits are shifting:
Almost everyone enjoys the social aspect of snacking (81 percent), but Gen Z and Millennials are more likely to prefer to eat in solitude (45 percent).
Millennials (19 percent), GenZers (20 percent), and parents (20 percent) are slightly more likely than average to snack on-the-go.
Summer Snacking:
More than two in five of parents will buy or create individually packaged snacks in advance before traveling this summer.
While busy parents are on the move, it’s no surprise that they are more likely than non-parents to replace meals with snacks several times per week or more (52 percent). Sixty percent of consumers are most excited to snack at outdoor gatherings with family and friends now that pandemic restrictions have lifted.
The recipe for a perfect snack:
All about the combo: Americans prioritize a salty/sweet snack combination (42 percent) over texture, international or local flavors.
Gateway snacking: Almost half of all respondents (44 percent) said trying new snack flavors led them to try more foods with those same flavors, while more than half (58%) of 18-34 consumers have eaten more foods featuring a flavor that they had initially experienced in a snack.
Mix and match: Given the choice, people are selecting innovative flavor combinations most often (59 percent), including sweet and salty, spicy and sweet and tangy and salty.
For more information, visit FritoLay.com/Snack-Index.
Survey Methodology
This poll was conducted between May 26-May 27, 2022 among a national sample of 2,200 Adults and an additional 200 Adults ages 18-34. The interviews were conducted online and the data were weighted to approximate a target sample of Adults based on gender, educational attainment, age, race, and region. Results from the full survey have a margin of error of plus or minus 2 percentage points.
About Frito-Lay North America
Frito-Lay North America is the $19 billion convenient foods division of PepsiCo, Inc. (NASDAQ: PEP), which is headquartered in Purchase, NY. Frito-Lay snacks include Lay’s and Ruffles potato chips, Doritos tortilla chips, Cheetos snacks, Tostitos tortilla chips and branded dips, SunChips multigrain snacks and Fritos corn chips. The company operates 30+ manufacturing facilities across the U.S. and Canada, more than 200 distribution centers and services 315,000 retail customers per week through its direct-store-delivery model. Learn more about Frito-Lay at the corporate website, www.fritolay.com, on Twitter (@fritolay), on Instagram (@fritolay) and on Facebook (Frito-Lay).
MCLEAN, Va. – Hilton Worldwide Holdings Inc. (NYSE: HLT) will report second quarter 2022 financial results before the stock market opens on Wednesday, July 27, 2022, followed by a conference call at 10:30 a.m. EST. Christopher J. Nassetta, Hilton’s president & chief executive officer, and Kevin Jacobs, Hilton’s chief financial officer & president, global development, will discuss the company’s performance and lead a question-and-answer session.
Participants may listen to the live webcast by logging onto the Hilton Investor Relations website at https://ir.hilton.com/events-and-presentations. A replay and transcript of the webcast will be available within 24 hours of the live event at https://ir.hilton.com/financial-reporting. Alternatively, participants may listen to the live call by dialing 1-888-317-6003 in the United States or 1-412-317-6061 internationally using the conference ID 6643240. Participants are encouraged to dial into the call or link to the webcast at least fifteen minutes prior to the scheduled start time. A telephone replay will be available for seven days following the call. To access the telephone replay, dial 1-877-344-7529 in the United States or 1-412-317-0088 internationally using the conference ID 6537064.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising nearly 6,900 properties and nearly 1.1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune’s 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 133 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
